Instructor ordering exam or desk copies

Request exam or desk copies online. (How?)

Or call Faculty Services to place an order by phone.

Call 800-446-8923 for Faculty Services. Email: customersupport@macmillanusa.com


Our representatives are available Monday - Friday, 8:30 a.m. - 5:00 p.m., EST.


Summer hours are Monday – Thursday, 8:30 a.m. - 5:00 p.m. EST; Friday, 8:30 a.m. - 12:00 p.m. EST


Call 866-843-3715 for High School Sales Support.

Bookstore ordering and returns

Contact MPS directly to place and track purchase orders.

MPS

16365 James Madison Highway (US Route 15) Gordonsville, VA 22942 Email: orders@mpsvirginia.comPhone: 1-888-330-8477 Fax: 1-800-672-2054 SAN#6315011

To track orders placed through MPS, use the MPS Order Search Tool (M.O.S.T.).


You can also register with PubEasy to place and track purchase orders.


For information on claims, deductions, and method of return, please see our bookstore return policy.


Finally, to learn more about our SPEED reorder program, see SPEED Reorder Incentive Program 2017.

Student purchase and refunds

Students can purchase Macmillan Learning media through our eCommerce option or in their campus bookstores.

To refund an eCommerce purchase of Macmillan media, see our refund policy.


To refund an access card packaged with a textbook, contact your bookstore. See our refund policy for more information.