Created by and for educators, Sapling Learning online homework drives student success with one-on-one educator support and time-saving tools.

Client Success Specialists

A key factor that sets Sapling Learning apart from other online homework systems is our commitment to educator support. We match educators with a Sapling Learning Client Success Specialist (formerly known as a Tech TA)—a Ph.D. or master’s-level subject expert—who provides collaboration, software expertise, and consulting to tailor each course to fit your instructional goals and student needs.

Learn more about a few of our specialists »

Client Success Specialist Support Services

Provide personalized, one-on-one course set-up and Sapling Learning system orientation.


Customize assignments by editing our existing questions or developing new questions that tailor assignments to the syllabus.


Choose point values and grading policies to achieve educational goals.

Provide training on use of Sapling Learning’s site and customization tools.


Resolve any issues that may arise with the software or online assignments so instructors spend less time managing technology and more time with their students.

We think you’ll love working with your Client Success Specialist:

70%

of educators rate our Client Success Specialist’s support as extremely valuable.

90%

rate Sapling Learning’s service and support as superior to other online homework systems they have used.

See what educators say about Sapling Learning Client Success Specialists:

"My Client Success Specialist is the best of the best.  He provided consistently excellent, fast help and advice. His experience with my discipline was invaluable.  He knows the [Sapling Learning] product like the back of his hand. My Client Success Specialist was there for me whenever I picked up the phone, EVERY TIME!"

–Professor Mark Lundin, College of DuPage


"We need the TA the most in setting things up. Mostly everything goes smoothly without them after that. But it's nice to have such quick support."

–Professor Bruce Martin, Central Arizona College (CAC)

"I think having my Client Success Specialist is the best part in my Sapling experience. She is very prompt and pays great attention to details in solving problems."

–Professor Heeyoung Tai, Miami University (Oxford, OH)


"The instant response and customer service is why I keep Sapling Learning."

–Professor Jake Ashcraft South Seattle Community College (SSCC)