Macmillan Learning is a privately held, family-owned company, with the organization, the experience, and the flexibility to respond quickly to the changing classroom. As education publishers, our commitment is to honor your commitment—your dedication
to your profession and to the students you teach. We’re there with you at every step:
Your first line of support
Macmillan fields a superior team of sales representatives, specialists, and managers. They will take the time to fully consider your course goals, teaching schedule, students’ needs, pricing issues, and desired outcomes—then suggest the book, or product,
or custom solution that meets your needs.
Before the Course
Discipline & Content Specialists
Our content, product, and discipline specialists are available at your convenience both before class starts and as the semester progresses. They can walk you through setting up your course to address content requirements and teaching challenges, proving
training you need to achieve all your course goals. And they are around throughout the semester to help as issues arise or you wish to make changes to your course.
As you Teach
Once class is in session, our dedicated Minnesota-based customer service desk is available by phone, chat, and email day and night. Online self-service support is available 24/7 and is continually updated. We want you and your students, to reach out
to us if there is a question or concern so we can help, quickly, and allow you to continue to learn and teach.
Learning about Learning to Continually Improve
Throughout your course, we carefully analyze how your students are progressing. Your own feedback plays a vital role as we continue to develop and improve our products—print and digital.