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Industrial/Organizational Psychology
Understanding the WorkplaceSixth Edition| ©2020 Paul Levy
Written by a leading researcher in one of the nation’s top I/O programs, Paul Levy’s text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what’s happening in I/O psychol...
Written by a leading researcher in one of the nation’s top I/O programs, Paul Levy’s text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what’s happening in I/O psychology today, through voices directly from the field (Practitioner Forum), brief takes on current events issues (I/O Today), applied practice (Taking it to the Field), and critical and applied exercises at the end of each chapter. Supplementary resources include a thorough Instructors Manual with additional practice activities as well as teaching tips, and a robust test bank.
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Where students can experience what the world of I/O psychology is really like
Written by a leading researcher in one of the nation’s top I/O programs, Paul Levy’s text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what’s happening in I/O psychology today, through voices directly from the field (Practitioner Forum), brief takes on current events issues (I/O Today), applied practice (Taking it to the Field), and critical and applied exercises at the end of each chapter. Supplementary resources include a thorough Instructors Manual with additional practice activities as well as teaching tips, and a robust test bank.
Features
I/O Today: Brief articles tackling current events issues, emerging developments, innovative research, and hot button debates in the field
Practitioner Forum: Applied lessons written by individuals working in I/O now; these articles provide the students with a unique window into the field, from I/O psychologists who are currently practicing
Taking it to the Field: Hypothetical scenarios that give students a opportunity to practice the concepts from the chapter in an applied setting
New to This Edition
1. Chapter 5 has been retitled Performance Management (formerly Performance Appraisal), signifying the broad topic under which Performance Appraisal falls
2. Several new Practitioner Forums have been added to the text, covering topics such as the I/O psychologists role in litigation settlements, innovations in leadership development programs, and Verbal 360 performance appraisals.
3. Several new I/O Today articles have been added, covering topics such as diversity and performance, the debate about eliminating performance ratings, and gamified microlearning.
Georgi Yankov/Bowling Green State University (Levy user): "I believe in it...This is an evolving textbook that has reached amazing heights. Thank you, Paul Levy!"
Dan Ispas/Illinois State University (Levy user): "[Levy] provides great coverage of the main topics in I/O psychology...I rate [Levy] higher than all the texts I have reviewed...The topic is very vast but I think this book does the best job on the market of balancing depth and quality."
Derek D. Bardell/Delgado Community College (Levy user): "I wholeheartedly agree with the authors approach. He has masterfully captured the essence of industrial psychology and all of its intricacies...This text presents information in a clear and concise format and provides resources for student development...The author achieved and in some cases surpassed the goals set forth. The text offers a bevy of resources, stresses analytical reasoning and builds diction in a sequential manner."
Brian A. Johnson/The University of Tennessee at Martin (Levy user): "For me as an instructor the Critical Thinking and Application Questions are the most interesting feature of the text. I have used those in my own homework questions. I think that the Practitioner Forum boxes are of great interest to the students. I have also started to make more use of the Taking It to the Field in recent semesters in my courses...Accessibility of the writing style for the student as well as the coverage of quality research is well done throughout...My students have consistently stated how well the author has done in capturing their attention as well as explaining the material so that they could understand it."
Angela Neal/University of South Carolina, Lancaster (Levy user): "This textbook is superior to others I have seen based on readability and content. My rating is the highest possible...the text is still the best that I have seen for this subject."
Kimberly T. Silva/University of Houston (Spector user): "I agree with the Dr. Levys approach. As a professor of an online class, my students rely heavily on the textbook. Writing a book that tells the story of I/O psychology is one of the best ways to keep them engaged in the course...[Chapter 5] provides much more detail [than Spector] on the social nature of performance appraisals which, in my opinion, is just as important as the structural nature of performance appraisal (e.g., rating scales)...The text communicates complex topics clearly and concisely. The figures and tables help tell the story of I/O psychology in a unique and powerful way."
Eren Ozgen/Florida State University (Robbins/Judge user): "I like the Levy text. It is very well written. Chapters are organized and easy to follow. The narrative is dynamic. I like technical tips. I think the text suits well for both graduate and undergraduate class...The text aims to deliver a concise, research-based approach, and personable writing style and a thoroughly contemporary perspective on the field. [Chapters 1 and 3] are detailed, have depth, are well researched and include current events and facts in the field. The narrative is easy to follow and dynamic."
Liz Baker/Kent State University (Muchinsky user): "[Levy’s] point about IO textbooks in general being somewhat ‘dry’ is very true. I often feel like authors dont make the effort to discuss interesting examples, so I have extra work cut out for me to think of all my own examples in lectures. His view that textbooks about IO should be more fun for students is something I agree with (and makes my job as an instructor easier). Also, my number one pet peeve is outdated research references...so the fact that he keeps his updated is a huge plus! Without updated research references, our students are not learning best practices. His heavier focus on updated research, as well as the chapters related to research (Chapters 2 and 4 specifically) is imperative (without a foundational understanding of this...students do not learn to think critically)...[Levy is] definitely superior to what I use. Updated research, and importantly, ‘easy to read’ narrative. The critical thinking questions at the end of the chapters might be my favorite though."
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Table of Contents
Part I History and Research Methods of I/O
Chapter 1 I/O Psychology: Then and Now
What Is I/O Psychology?
How Are I/O Psychologists Trained?
I/O Today: The Scientist-Practitioner Gap
What Do I/O Psychologists Do?
Over a Century of History
Pre–World War I
World War I Through the 1920s
The 1930s to Pre–World War II
World War II to the Mid-1960s
The Mid-1960s to the Mid-1980s
The Mid-1980s to 2000
2000 to Today
Where does I/O Psychology Go from Here?
What Does I/O Psychology Mean to You?
Chapter 2 Research Methods in I/O Psychology
What Is Science?
Goals of Science
Assumptions of Science
Theories
Basic Terminology and Research Concepts
Independent and Dependent Variables
Control
Internal and External Validity
Practitioner Forum: Douglas Klein
A Model of the Research Process
Types of Research Designs
Experimental Methods
Observational Methods
Data Collection Techniques
Naturalistic Observation
Case Studies
Archival Research
Surveys
Online Survey Methods
Measurement
Reliability
Validity of Tests, Measures, and Scales
Ethics
Statistics
Measures of Central Tendency
Measures of Dispersion
Shapes of Distributions
Correlation and Regression
Meta-Analysis
I/O Today: Big Data
Part II Industrial Psychology
Chapter 3 Job Analysis
Some Terminology
Approaches to Job Analysis
Task-Oriented Techniques
Worker-Oriented Techniques
Practitioner Forum: John F. Binning
Advances and Issues in Job Analysis Practice and Research
Defining the Job: Descriptions and Specifications
Competency Modeling
I/O Today: The Future of Job Analysis
The Many Purposes of Job Analysis
Job Classification
Criterion Development and Performance Appraisal
Selection and Placement
Job Design and Redesign
Training
Job Evaluation
Point System
Comparable Worth
Chapter 4 Criterion Measurement
Defining Criteria and Their Properties
Ultimate Criterion
Actual Criterion
Criteria for the Criteria
The Criterion Problem
Multiple Versus Composite Criteria
Practitioner Forum: Deirdre J. Knapp
Dynamic Criteria
Distinctions Among Performance Criteria
Objective Criteria
Subjective Criteria
Contextual Performance
I/O Today: Diversity and Performance
Chapter 5 Performance Management
The Role of I/O Psychology in Performance Management
Uses of Performance Appraisal
Sources of Performance Ratings
Rating Formats
Practitioner Forum: Laura Finfer
Rating Errors
I/O Today: Should we Eliminate Performance Ratings?
Rater Considerations
Contemporary Performance Appraisal Research
The Importance of the Social-Psychological Context
Providing Performance Feedback
Legal Issues in Performance Appraisal
Chapter 6 Predictors
Testing Formats
Computer Adaptive Testing
Speed Versus Power Tests
Individual Versus Group Tests
Paper-and-Pencil Versus Performance Tests
Predictors
Cognitive Ability
Psychomotor Tests
Personality Tests
Integrity Tests
Work Samples
Assessment Centers
Practitioner Forum: Matthew O’Connell
I/O Today: Using Remote Assessment for Selection
Biographical Information
Interviews
Chapter 7 Selection Decisions and Personnel Law
A Brief Review
Recruitment
The Selection Decision
The Process of Test Validation
Validity Generalization
Practical Approaches to Selection
Usefulness of Selection Processes
Legal Issues in Industrial Psychology
Employment At-Will
Adverse Impact
Affirmative Action
Practitioner Forum: Katey E. Foster
Equal Pay Act
Civil Rights Act
Executive Order 11246
Age Discrimination in Employment Act
Americans with Disabilities Act
I/O Today: Performance and Disability
Family and Medical Leave Act
Chapter 8 Training and Development
Assessing Training Needs
Organizational Analysis
Task Analysis
Person Analysis
Demographic Analysis
Practitioner Forum: Brodie Gregory Riordan
Learning Context
Instructional Design
Principles of Learning
Individual Differences in Trainees
Characteristics of the Trainer
Transfer of Training
Training Delivery
General Approaches
I/O Today: Gamified Microlearning in Job Training
Employee Development-Based Approaches
Training Evaluation
Training Criteria
Evaluation Designs
Training and Issues Related to Diversity
Sexual Harassment Training
Workplace Diversity Management and Training
Part III Organizational Psychology
Chapter 9 Motivation
Theoretical Perspectives
Need–Motive–Value Theories
I/O Today: Results-Only Work Environments
Cognitive Choice Theories
Self-Regulation Theories
Applications of Motivational Theories to Organizational Problems
Organizational Behavior Management
Goal Setting and Management by Objectives
Job Enrichment
Job Crafting
Practitioner Forum: Anne Herman
Chapter 10 Job Attitudes: Antecedents and Consequences
Attitudes, Intentions, and Behaviors
Why Study Job Attitudes?
A Useful Model
Job Satisfaction
Antecedents
Measurement and Dimensions
Practitioner Forum: Brian Welle
Consequences
Organizational Commitment
Components
Antecedents
I/O Today: The Relationship Between Unions and Job Satisfaction
Consequences
Organizational Commitment Profiles
Additional Job Attitudes
Job Involvement and Work Centrality
Perceived Organizational Support
Emotions in the Workplace
Chapter 11 Stress and Worker Well-Being
Stress and Strains
Stress
Strains
I/O Today: PTSD and STSD
Coping with Stress
Environmental Determinants of Well-Being
Work–Family Conflict
Theoretical Models
Organizational Support and Interventions
Practitioner Forum: E. Jeffrey Hill
Family-Leave Policies
Child-Care Benefits
Elder-Care Assistance
Dual-Earner Couples
Psychological Effects of Job Loss
The Hard Facts
Environmental Determinants—Revisited
Workplace Violence
Chapter 12 Group Processes and Work Teams
Groups Versus Teams
Social Influence in Groups
Norms
Roles
Conflict
Cohesion
Group Development
Social Loafing and Other Group Phenomena
Group Decision Making
Decision-Making Processes
Ineffective Decision Making
Work Teams of the 21st Century
Mental Models
Practitioner Forum: Tom Ruddy
Types of Work Teams
Work-Team Effectiveness
I/O Today: Age Diversity in Teams
Current Trends
Virtual Teams
Team Member Selection
Multiteam Systems
Chapter 13 Leadership
What Is Leadership?
Theories
Trait Theories
Behavior Theories
Contingency Theories
Contemporary Theories
Practitioner Forum: Scott Erker
New Directions in Leadership Research
Gender and Leadership
Culture and Leadership
I/O Today: Romance of Leadership: How much do leaders really matter?
Emotions and Leadership
Chapter 14 Organizational Theory and Development
Organizational Theory
Classical Organizational Theory
I/O Today: Holacracy: Managing Work without Managers
Humanistic Theory
Open-System Theory
Organizational Development
Why Organizations Need Organizational Development
Models of Organizational Change
Organizational Development Interventions
Practitioner Forum: Steven Walker
Authors
![Headshot of Paul Levy](http://prod-cat-files.macmillan.cloud/MediaResources/Authors/207W/4940185.jpg)
Paul Levy
Paul E. Levy was born and raised in Baltimore, Maryland, the youngest of his family’s five children. He received his BA in psychology and economics from Washington and Lee University and earned his MA and PhD in industrial/organizational (I/O) psychology from Virginia Tech. A faculty member at the University of Akron since 1989 and chair of the Department of Psychology for 18 years, Paul has been very involved in the development and training of hundreds of graduate students there. During his tenure, he has also provided many undergraduates with their first exposure to the field of I/O psychology through his Introduction to Industrial/Organizational Psychology course. Paul’s consulting and research interests include performance management, feedback, coaching and development, and leadership. He has published his scholarly work in many of the top psychology and management journals, including the Journal of Applied Psychology, Journal of Personality and Social Psychology, Organizational Behavior and Human Decision Processes, Personnel Psychology, and Academy of Management Journal. In 2022 Dr. Levy was invited to join the Office of the President at The University of Akron as the VP and Chief of Staff (COS) to President Gary Miller. He brings much of his I/O background to inform his work as the COS and is loving his recent career change. Paul is married to Sylvia Chinn-Levy and has three sons — Christopher, Sean, and Jared — who have always managed to keep things interesting and never cease making him proud. Paul is an avid reader of fiction and nonfiction, a huge sports baseball and basketball fan, a runner, and a lifelong fan of the Baltimore Orioles.
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Paul Levy | Sixth Edition | ©2020 | ISBN:9781319270018
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