Organizational Communication
Ninth Edition ©2024 Eric M. Eisenberg; Angela Trethewey; Marianne LeGreco; H. L. Goodall Jr. Formats: E-book, Print
As low as C$56.99
As low as C$56.99
Authors
-
Eric M. Eisenberg
Eric Eisenberg is a Professor of Communication and Dean of the College of Arts and Sciences at the University of South Florida. Eisenberg twice received the National Communication Association award for the outstanding research publication in organizational communication, as well as the Burlington Foundation award for excellence in teaching. Eisenberg is the author of over seventy-five articles, chapters, and books on the subjects of organizational communication and communication theory. He is an internationally recognized researcher, teacher, and consultant specializing in the strategic use of communication to promote positive organizational change. He has worked closely with executives and employees from organizations across a wide variety of industries, including Starwood Hotels and Resorts, State Farm Insurance, and Baystate Health.
-
Angela Trethewey
Currently a dean at CSU-Chico, Angela Trethewey was previously a professor in the Hugh Downs School of Human Communication at Arizona State University. Her award-winning research exploring the relationships among organizational communication, power, and gendered identities has been published in flagship journals in the field, including Journal of Applied Communication Research, Management Communication Quarterly, and Communication Monographs. She has also edited special issues on topics such as translating scholarship into practice and living with organizational contradictions. Recently, she received the Master Teacher Award from the Western States Communication Association.
-
Marianne LeGreco
Marianne LeGreco is an Associate Professor of Communication and the Graduate Program Director at University of North Carolina - Greensboro. LeGreco regularly teaches undergraduate and graduate courses in organizational communication, health communication, and food, culture, and communication.
-
H. L. Goodall, Jr.
The late H. L. (Bud) Goodall, Jr. (PhD, Penn State) was Professor of Communication in the Hugh Downs School of Human Communication at Arizona State University, where he also served as a Senior Fellow in the Consortium for Strategic Communication and as an affiliated faculty member in the Center for the Study of Religion and Conflict. He was the author or coauthor of many books and articles on organizational and strategic communication, narrative, and ethnography, most recently Counter-Narrative: How Academics Can Challenge Extremists and Promote Social Justice (Left Coast Press, 2010), and with Jeffry Halverson and Steven R. Corman, Master Narratives of Islamist Extremism (Palgrave/Macmillan, 2010). With coauthors Steven R. Corman and Angela Trethewey, their volume Weapons of Mass Persuasion: Strategic Communication to Combat Violent Extremism won the Best Book award from the Applied Communication Division of the National Communication Association in 2009, and his autoethnographic memoir, A Need to Know: The Clandestine History of a CIA Family won the Best Book award from the Ethnography Division of NCA in 2007. Goodall worked as an organizational consultant for over thirty years. His clients included high technology organizations, educational institutions, and U. S. military, intelligence, and diplomatic services. He was listed in Who’s Who in the Social Sciences and was the recipient of the Gerald M. Phillips lifetime achievement award in applied communication scholarship from the National Communication Association in 2003.
Table of Contents
Part I Approaching Organizational Communication
Chapter 1 Communication and the Changing World of Work
Chapter 2 Defining Organizational Communication
Part II Theories of Organizational Communication
Chapter 3 Early Perspectives on Communication in Organizations
Chapter 4 Communication Perspectives on Organizations and Organizing
Chapter 5 Cultural Studies of Organizations and Communication
Chapter 6 Critical Approaches to Organizations and Communication
Part III Contexts for Organizational Communication
Chapter 7 Identity and Difference in Organizational Life
Chapter 8 Teams and Networks: Communication and Collaborative Work
Chapter 9 Communicating Leadership
Chapter 10 Organizational Alignment: Managing the Total Enterprise
Product Updates
- New lead author Marianne LeGreco has revised this edition with the latest research and contemporary examples that help students connect organizational communication to the world around them.
- The introductory chapter has been revised and reorganized to highlight key issues facing today’s organizations. The chapter contains a new focus on changes in the meaning of work and organizations, and prompts students to consider how the concept of work and organizing has changed in the wake of technological advancements and the COVID-19 pandemic. The chapter has also been revised to examine ethical issues through the lens of equity, setting students up to consider organizational and communication ethics throughout the book.
- Chapter 4 has been updated to introduce a more contemporary theory of organizational communication: communicative constitution of organizations. This theory and its approaches highlight the ways in which communication practices construct, create, or constitute various forms of organization. Together with systems perspectives, this chapter examines approaches that center communication in the process of organizing.
- Chapter 7 has been heavily revised to consider the role of identity in organizational contexts. In addition, this chapter’s revisions focus on the intersections of identity in the workplace, and consider how issues related to diversity, equity, and inclusion play a role in how identity is shaped and communicated in organizational contexts.
Authors
-
Eric M. Eisenberg
Eric Eisenberg is a Professor of Communication and Dean of the College of Arts and Sciences at the University of South Florida. Eisenberg twice received the National Communication Association award for the outstanding research publication in organizational communication, as well as the Burlington Foundation award for excellence in teaching. Eisenberg is the author of over seventy-five articles, chapters, and books on the subjects of organizational communication and communication theory. He is an internationally recognized researcher, teacher, and consultant specializing in the strategic use of communication to promote positive organizational change. He has worked closely with executives and employees from organizations across a wide variety of industries, including Starwood Hotels and Resorts, State Farm Insurance, and Baystate Health.
-
Angela Trethewey
Currently a dean at CSU-Chico, Angela Trethewey was previously a professor in the Hugh Downs School of Human Communication at Arizona State University. Her award-winning research exploring the relationships among organizational communication, power, and gendered identities has been published in flagship journals in the field, including Journal of Applied Communication Research, Management Communication Quarterly, and Communication Monographs. She has also edited special issues on topics such as translating scholarship into practice and living with organizational contradictions. Recently, she received the Master Teacher Award from the Western States Communication Association.
-
Marianne LeGreco
Marianne LeGreco is an Associate Professor of Communication and the Graduate Program Director at University of North Carolina - Greensboro. LeGreco regularly teaches undergraduate and graduate courses in organizational communication, health communication, and food, culture, and communication.
-
H. L. Goodall, Jr.
The late H. L. (Bud) Goodall, Jr. (PhD, Penn State) was Professor of Communication in the Hugh Downs School of Human Communication at Arizona State University, where he also served as a Senior Fellow in the Consortium for Strategic Communication and as an affiliated faculty member in the Center for the Study of Religion and Conflict. He was the author or coauthor of many books and articles on organizational and strategic communication, narrative, and ethnography, most recently Counter-Narrative: How Academics Can Challenge Extremists and Promote Social Justice (Left Coast Press, 2010), and with Jeffry Halverson and Steven R. Corman, Master Narratives of Islamist Extremism (Palgrave/Macmillan, 2010). With coauthors Steven R. Corman and Angela Trethewey, their volume Weapons of Mass Persuasion: Strategic Communication to Combat Violent Extremism won the Best Book award from the Applied Communication Division of the National Communication Association in 2009, and his autoethnographic memoir, A Need to Know: The Clandestine History of a CIA Family won the Best Book award from the Ethnography Division of NCA in 2007. Goodall worked as an organizational consultant for over thirty years. His clients included high technology organizations, educational institutions, and U. S. military, intelligence, and diplomatic services. He was listed in Who’s Who in the Social Sciences and was the recipient of the Gerald M. Phillips lifetime achievement award in applied communication scholarship from the National Communication Association in 2003.
Table of Contents
Part I Approaching Organizational Communication
Chapter 1 Communication and the Changing World of Work
Chapter 2 Defining Organizational Communication
Part II Theories of Organizational Communication
Chapter 3 Early Perspectives on Communication in Organizations
Chapter 4 Communication Perspectives on Organizations and Organizing
Chapter 5 Cultural Studies of Organizations and Communication
Chapter 6 Critical Approaches to Organizations and Communication
Part III Contexts for Organizational Communication
Chapter 7 Identity and Difference in Organizational Life
Chapter 8 Teams and Networks: Communication and Collaborative Work
Chapter 9 Communicating Leadership
Chapter 10 Organizational Alignment: Managing the Total Enterprise
Product Updates
- New lead author Marianne LeGreco has revised this edition with the latest research and contemporary examples that help students connect organizational communication to the world around them.
- The introductory chapter has been revised and reorganized to highlight key issues facing today’s organizations. The chapter contains a new focus on changes in the meaning of work and organizations, and prompts students to consider how the concept of work and organizing has changed in the wake of technological advancements and the COVID-19 pandemic. The chapter has also been revised to examine ethical issues through the lens of equity, setting students up to consider organizational and communication ethics throughout the book.
- Chapter 4 has been updated to introduce a more contemporary theory of organizational communication: communicative constitution of organizations. This theory and its approaches highlight the ways in which communication practices construct, create, or constitute various forms of organization. Together with systems perspectives, this chapter examines approaches that center communication in the process of organizing.
- Chapter 7 has been heavily revised to consider the role of identity in organizational contexts. In addition, this chapter’s revisions focus on the intersections of identity in the workplace, and consider how issues related to diversity, equity, and inclusion play a role in how identity is shaped and communicated in organizational contexts.
Striking a Balance Between Creativity and Constraint
Organizational Communication combines the latest research with practical applications of theory. The theme of the text – balancing creativity and constraints – emphasizes the ability to simultaneously consider the enabling and constraining aspects of communication. The goals for the textbook include imparting the core theories and skills that organizational communication students need; and sharing the very best of current scholarship, particularly as it relates to rapidly evolving topics like diversity, equity, and inclusion; economics; public health; and technology. With cutting-edge research and contemporary examples, Organizational Communication encourages students to practice the theories they learn.
Looking for instructor resources like Test Banks, Lecture Slides, and Clicker Questions? Request access to Achieve to explore the full suite of instructor resources.
Instructor Resources
Instructor Resources
Access Test Bank
You need to sign in as a verified instructor to access the Test Bank.
Test Bank for Organizational Communication
Eric M. Eisenberg; Angela Trethewey; Marianne LeGreco; H. L. Goodall Jr. | Ninth Edition | ©2024 | ISBN:9781319559090
Download Resources
You need to sign in to unlock your resources.
Instructor's Manual for Organizational Communication, 9e (.docx)
You've selected:
Click the E-mail Download Link button and we'll send you an e-mail at with links to download your instructor resources. Please note there may be a delay in delivering your e-mail depending on the size of the files.
Warning! These materials are owned by Macmillan Learning or its licensors and are protected by copyright laws in the United States and other jurisdictions. Such materials may include a digital watermark that is linked to your name and email address in your Macmillan Learning account to identify the source of any materials used in an unauthorised way and prevent online piracy. These materials are being provided solely for instructional use by instructors who have adopted Macmillan Learning’s accompanying textbooks or online products for use by students in their courses. These materials may not be copied, distributed, sold, shared, posted online, or used, in print or electronic format, except in the limited circumstances set forth in the Macmillan Learning Terms of Use and any other reproduction or distribution is illegal. These materials may not be made publicly available under any circumstances. All other rights reserved. For more information about the use of your personal data including for the purposes of anti-piracy enforcement, please refer to Macmillan Learning's.Privacy Notice
Thank you!
Your download request has been received and your download link will be sent to .
Please note you could wait up to 30 to 60 minutes to receive your download e-mail depending on the number and size of the files. We appreciate your patience while we process your request.
Check your inbox, trash, and spam folders for an e-mail from InstructorResources@macmillan.com.
If you do not receive your e-mail, please visit macmillanlearning.com/support.
FAQs
-
-
Are you a campus bookstore looking for ordering information?
MPS Order Search Tool (MOST) is a web-based purchase order tracking program that allows customers to view and track their purchases. No registration or special codes needed! Just enter your BILL-TO ACCT # and your ZIP CODE to track orders.
Canadian Stores: Please use only the first five digits/letters in your zip code on MOST.
Visit MOST, our online ordering system for booksellers: https://tracking.mpsvirginia.com/Login.aspx
Learn more about our Bookstore programs here: https://www.macmillanlearning.com/college/us/contact-us/booksellers
-
-
-
Our courses currently integrate with Canvas, Blackboard (Learn and Ultra), Brightspace, D2L, and Moodle. Click on the support documentation below to find out more details about the integration with each LMS.
Integrate Macmillan courses with Blackboard
Integrate Macmillan courses with Canvas
-
-
-
If you’re a verified instructor, you can request a free sample of our courseware, e-book, or print textbook to consider for use in your courses. Only registered and verified instructors can receive free print and digital samples, and they should not be sold to bookstores or book resellers. If you don't yet have an existing account with Macmillan Learning, it can take up to two business days to verify your status as an instructor. You can request a free sample from the right side of this product page by clicking on the "Request Instructor Sample" button or by contacting your rep. Learn more.
-
-
-
Sometimes also referred to as a spiral-bound or binder-ready textbook, loose-leaf textbooks are available to purchase. This three-hole punched, unbound version of the book costs less than a hardcover or paperback book.
-
-
-
We can help! Contact your representative to discuss your specific needs for your course. If our off-the-shelf course materials don’t quite hit the mark, we also offer custom solutions made to fit your needs.
-
ISBN:9781319539702
Take notes, add highlights, and download our mobile-friendly e-books.
ISBN:9781319201487
Read and study old-school with our bound texts.
FAQs
-
-
Are you a campus bookstore looking for ordering information?
MPS Order Search Tool (MOST) is a web-based purchase order tracking program that allows customers to view and track their purchases. No registration or special codes needed! Just enter your BILL-TO ACCT # and your ZIP CODE to track orders.
Canadian Stores: Please use only the first five digits/letters in your zip code on MOST.
Visit MOST, our online ordering system for booksellers: https://tracking.mpsvirginia.com/Login.aspx
Learn more about our Bookstore programs here: https://www.macmillanlearning.com/college/us/contact-us/booksellers
-
-
-
Our courses currently integrate with Canvas, Blackboard (Learn and Ultra), Brightspace, D2L, and Moodle. Click on the support documentation below to find out more details about the integration with each LMS.
Integrate Macmillan courses with Blackboard
Integrate Macmillan courses with Canvas
-
-
-
If you’re a verified instructor, you can request a free sample of our courseware, e-book, or print textbook to consider for use in your courses. Only registered and verified instructors can receive free print and digital samples, and they should not be sold to bookstores or book resellers. If you don't yet have an existing account with Macmillan Learning, it can take up to two business days to verify your status as an instructor. You can request a free sample from the right side of this product page by clicking on the "Request Instructor Sample" button or by contacting your rep. Learn more.
-
-
-
Sometimes also referred to as a spiral-bound or binder-ready textbook, loose-leaf textbooks are available to purchase. This three-hole punched, unbound version of the book costs less than a hardcover or paperback book.
-
-
-
We can help! Contact your representative to discuss your specific needs for your course. If our off-the-shelf course materials don’t quite hit the mark, we also offer custom solutions made to fit your needs.
-
Organizational Communication
Organizational Communication combines the latest research with practical applications of theory. The theme of the text – balancing creativity and constraints – emphasizes the ability to simultaneously consider the enabling and constraining aspects of communication. The goals for the textbook include imparting the core theories and skills that organizational communication students need; and sharing the very best of current scholarship, particularly as it relates to rapidly evolving topics like diversity, equity, and inclusion; economics; public health; and technology. With cutting-edge research and contemporary examples, Organizational Communication encourages students to practice the theories they learn.
Select a demo to view:
Sample Achieve