Business and Professional Communication in the Information Age
Third Edition ©2018 John William Haas
Authors
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John William Haas
John William Haas teaches graduate and undergraduate courses in organizational communication, interpersonal communication, and research methods. His work has appeared in American Behavioral Scientist, Management Communication Quarterly, The Journal of Business Communication, The International Journal of Personal Construct Psychology, Southern States Communication Journal , and Journalism Quarterly. Dr. Haas has served as principal investigator or co-principal investigator on research grants from agencies such as the U.S. Department of Energy, the U.S. Department of Agriculture, and the Engineering Information Foundation. Dr. Haas has lectured at the University of Ulm in Germany concerning effective oral communication skills in health care delivery and worked with the Saxony (Germany) Association of Pharmacists on policies involving provider-recipient communication. His service to professional associations includes chairing divisions of both national and regional groups. Dr. Haas currently serves as an Associate Professor and the Director of the School of Communication Studies at the University of Tennessee.
Table of Contents
- Business and Professional Communication
- The Communication Process
- The Process of Communicating and Organizing
- The Interviewing Process
- Business Presentations: Preparation
- Business Presentations: Delivery
- Informative, Persuasive, Group, and Special Occasion Presentations
- Using Language
- Developing Effective Workplace Relationships
- Intercultural Communication
- Communication in Teams and Groups
- Group Decision-making and Problem Solving
Product Updates
Authors
-
John William Haas
John William Haas teaches graduate and undergraduate courses in organizational communication, interpersonal communication, and research methods. His work has appeared in American Behavioral Scientist, Management Communication Quarterly, The Journal of Business Communication, The International Journal of Personal Construct Psychology, Southern States Communication Journal , and Journalism Quarterly. Dr. Haas has served as principal investigator or co-principal investigator on research grants from agencies such as the U.S. Department of Energy, the U.S. Department of Agriculture, and the Engineering Information Foundation. Dr. Haas has lectured at the University of Ulm in Germany concerning effective oral communication skills in health care delivery and worked with the Saxony (Germany) Association of Pharmacists on policies involving provider-recipient communication. His service to professional associations includes chairing divisions of both national and regional groups. Dr. Haas currently serves as an Associate Professor and the Director of the School of Communication Studies at the University of Tennessee.
Table of Contents
- Business and Professional Communication
- The Communication Process
- The Process of Communicating and Organizing
- The Interviewing Process
- Business Presentations: Preparation
- Business Presentations: Delivery
- Informative, Persuasive, Group, and Special Occasion Presentations
- Using Language
- Developing Effective Workplace Relationships
- Intercultural Communication
- Communication in Teams and Groups
- Group Decision-making and Problem Solving
Product Updates
Business and Professional Communication in the Information Age is a textbook that is designed to achieve two broad objectives: advance students’ knowledge of the communication process in business settings and secondly, strengthen their skills as a speaker.
Through this text, students will learn how to prepare, deliver, and evaluate messages in organizational contexts through a combination of oral and written assignments. They will also develop an understanding of the ethical responsibilities associated with business communication. Finally, the text works to hone students’ interpersonal, group, and presentation speaking skills by engaging them in a series of individual and group presentation exercises.
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FAQs
-
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Are you a campus bookstore looking for ordering information?
MPS Order Search Tool (MOST) is a web-based purchase order tracking program that allows customers to view and track their purchases. No registration or special codes needed! Just enter your BILL-TO ACCT # and your ZIP CODE to track orders.
Canadian Stores: Please use only the first five digits/letters in your zip code on MOST.
Visit MOST, our online ordering system for booksellers: https://tracking.mpsvirginia.com/Login.aspx
Learn more about our Bookstore programs here: https://www.macmillanlearning.com/college/us/contact-us/booksellers
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Our courses currently integrate with Canvas, Blackboard (Learn and Ultra), Brightspace, D2L, and Moodle. Click on the support documentation below to find out more details about the integration with each LMS.
Integrate Macmillan courses with Blackboard
Integrate Macmillan courses with Canvas
-
-
-
If you’re a verified instructor, you can request a free sample of our courseware, e-book, or print textbook to consider for use in your courses. Only registered and verified instructors can receive free print and digital samples, and they should not be sold to bookstores or book resellers. If you don't yet have an existing account with Macmillan Learning, it can take up to two business days to verify your status as an instructor. You can request a free sample from the right side of this product page by clicking on the "Request Instructor Sample" button or by contacting your rep. Learn more.
-
-
-
Sometimes also referred to as a spiral-bound or binder-ready textbook, loose-leaf textbooks are available to purchase. This three-hole punched, unbound version of the book costs less than a hardcover or paperback book.
-
-
-
We can help! Contact your representative to discuss your specific needs for your course. If our off-the-shelf course materials don’t quite hit the mark, we also offer custom solutions made to fit your needs.
-
Business and Professional Communication in the Information Age
Business and Professional Communication in the Information Age is a textbook that is designed to achieve two broad objectives: advance students’ knowledge of the communication process in business settings and secondly, strengthen their skills as a speaker.
Through this text, students will learn how to prepare, deliver, and evaluate messages in organizational contexts through a combination of oral and written assignments. They will also develop an understanding of the ethical responsibilities associated with business communication. Finally, the text works to hone students’ interpersonal, group, and presentation speaking skills by engaging them in a series of individual and group presentation exercises.
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