The Business Writer's Handbook with 2020 APA Update
Twelfth Edition ©2019 Gerald J. Alred; Charles T. Brusaw; Walter E. Oliu Formats: E-book, Print
As low as $39.99
As low as $39.99
Authors
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Gerald J. Alred
Gerald J. Alred is Professor Emeritus of English at the University of Wisconsin– Milwaukee, where he is a teaching-award recipient and an adviser to the Professional Writing Program. He is the author of numerous scholarly articles and several standard bibliographies on business and technical communication, and he is a founding member of the editorial board of the Journal of Business and Technical Communication. He is a recipient of the prestigious Jay R. Gould Award for “profound scholarly and textbook contributions to the teaching of business and technical writing.” He developed and manages the Web site InlandChorus.comTM.
-
Charles T. Brusaw
Charles T. Brusaw served as a faculty member at NCR Corporation’s Management College, where he developed and taught courses in professional writing, editing, and presentation skills for the corporation worldwide. Previously, he worked in advertising, technical writing, public relations, and curriculum development. He was also a communications consultant, an invited speaker at academic conferences, and a teacher of business writing at Sinclair Community College. He passed away in 2015.
-
Walter E. Oliu
Walter E. Oliu served as Chief of the Publishing Services Branch at the U.S. Nuclear Regulatory Commission, where he managed the agency’s printing, graphics, editing, and publishing programs, as well as the daily operations of the agency’s public Web site. He is the recipient of the agency’s Meritorious Service Award. He has also taught at Miami University of Ohio, Slippery Rock State University, Montgomery College, and George Mason University.
Table of Contents
Abbreviations
Abstracts
Abstract / Concrete Words
Acceptances/Refusals (for Employment)
Acknowledgments
Acronyms and Initialisms
Adapting to New Technologies
Adjectives
Adjustment Messages
Adverbs
Affectation
Agreement
Allusions
Ambiguity
Antonyms
Ampersands
Apostrophes
Appendixes
Application Cover Letters
Appositives
Articles
Audience
Awkwardness
Biased Language
Bibliographies
Blogs and Forums
Brainstorming
Brainstorming
Brackets
Brochures
Buzzwords
Capitalization
Case
Cause-and-Effect
Chronological
Clarity
Clauses
Clichés
Coherence
Collaborative Writing
Colons
Comma Splice
Commas
Comparison
Comparison
Complaints
Complements
Conciseness
Compound Words
Conclusions
Conjunctions
Connotation / Denotation
Content Management
Context
Contractions
Contractions
Copyrights, Patents, and Trademarks
Correspondence
Cover Messages (or Transmittals)
Dangling Modifiers
Dashes
Dates
Defining Terms
Definition
Description
Description
Direct Address
Division-and-Classification
Document Management
Documenting Sources
Double Negatives
Drawings
Ellipses
E-mail
Emphasis
English as a Second Language
English, Varieties of
Environmental Impact Statements
Ethics in Writing
Euphemisms
Exclamation Marks
Executive Summaries
Expletives
Expletives
Exposition
FAQs (Frequently Asked Questions)
Feasibility Reports
Figures of Speech
Flowcharts
Foreign Words in English
Formal Reports
Forms
Forms
Functional Shift
Functional Shift
Garbled Sentences
Gender
General and Specific
Global Communication
Global Graphics
Glossaries
Gobbledygook
Grant Proposals
Grammar
Graphs
Headers and Footers
Headings
Hyphens
Idioms
Indexing
Incident Reports
Infographics
Inquiries and Responses
Instant Messaging and Live Chat
Instructions
Intensifiers
International Correspondence
Interjections
Interviewing for Information
Interviewing for a Job
Introductions
Investigative Reports
Italics
Job Descriptions
Jargon
Job Search
Laboratory Reports
Layout and Design
Letters
Listening
Lists
Literature Reviews
Literature Reviews
Logic Errors
Manuals
Malapropisms
Maps
Mathematical Equations
Mathematical Equations
Meetings
Memos
Methods of Development
Minutes of Meetings
Modifiers
Mixed Constructions
Mood
Narration
Newsletter Articles
Newsletters
Nominalizations
Note-Taking
Nouns
Number (Grammar)
Numbers
Objects
Online Professional Profile
Order-of-Importance
Organization
Organizational Charts
Outlining
Pace
Paragraphs
Parallel Structure
Paraphrasing
Parentheses
Parts of Speech
Periods
Person
Photographs
Persuasion
Phrases
Plagiarism
Plain Language
Point of View
Positive Writing
Possessive Case
Preparation
Prefixes
Prepositions
Presentations
Process Explanation
Progress and Activity Reports
Pronoun Reference
Pronouns
Proofreading
Proposals
Proofreading
Punctuation
Purpose
Question Marks
Questionnaires
Questionnaires
Quotation Marks
Quotations
Reference Letters
Readers
Refusal Letters
Repetition
Reports
Repurposing
Requests for Proposals
Research
Resignation Letters
Restrictive and Nonrestrictive Elements
Résumés
Revision
Rhetorical Questions
Run-on Sentences
Scope
Selecting the Medium
Semicolons
Sentence Construction
Sentence Faults
Sentence Variety
Sequential
Slashes
Social Media
Spatial
Specifications
Spelling
Style
Subordination
Sentence Fragments
Synonyms
Suffixes
Syntax
Tables
Tables of Contents
Technical Writing Style
Telegraphic Style
Tense
Test Reports
Text Messaging
Titles
Thesaurus
Tone
Trade Journal Articles
Transition
Trip Reports
Usability Testing
Usage
Unity
Vague Words
Verbals
Verbs
Visuals
Voice
White Papers
Word Choice
Writing a Draft
Writing for the Web
“You” Viewpoint
Product Updates
A new entry on creating an online professional profile helps business writers select the appropriate forum and represent themselves and their accomplishments effectively on sites such as LinkedIn, AngelList, and Academia.edu.
A thorough updating of the job-search entries, including new coverage of co-ops, service internships, and "gap year" opportunities—crucial information for students and professionals seeking a new career. Updated coverage of interviewing for a job offers more coverage of what to do after the interview and includes a new model follow-up letter.
A new entry on spreadsheets explains how and why to use them and provides tips for finding up-to-date help.
Updated coverage of documenting sources provides current guidelines for citing sources in Chicago style.
A new professionalism note on the etiquette of mobile devices helps students move seamlessly from personal to professional worlds.
New instructor support materials, including advice on structuring the class and sample course plans, are available on the instructor’s tab from the book’s catalog page at macmillanlearning.com.
Authors
-
Gerald J. Alred
Gerald J. Alred is Professor Emeritus of English at the University of Wisconsin– Milwaukee, where he is a teaching-award recipient and an adviser to the Professional Writing Program. He is the author of numerous scholarly articles and several standard bibliographies on business and technical communication, and he is a founding member of the editorial board of the Journal of Business and Technical Communication. He is a recipient of the prestigious Jay R. Gould Award for “profound scholarly and textbook contributions to the teaching of business and technical writing.” He developed and manages the Web site InlandChorus.comTM.
-
Charles T. Brusaw
Charles T. Brusaw served as a faculty member at NCR Corporation’s Management College, where he developed and taught courses in professional writing, editing, and presentation skills for the corporation worldwide. Previously, he worked in advertising, technical writing, public relations, and curriculum development. He was also a communications consultant, an invited speaker at academic conferences, and a teacher of business writing at Sinclair Community College. He passed away in 2015.
-
Walter E. Oliu
Walter E. Oliu served as Chief of the Publishing Services Branch at the U.S. Nuclear Regulatory Commission, where he managed the agency’s printing, graphics, editing, and publishing programs, as well as the daily operations of the agency’s public Web site. He is the recipient of the agency’s Meritorious Service Award. He has also taught at Miami University of Ohio, Slippery Rock State University, Montgomery College, and George Mason University.
Table of Contents
Abbreviations
Abstracts
Abstract / Concrete Words
Acceptances/Refusals (for Employment)
Acknowledgments
Acronyms and Initialisms
Adapting to New Technologies
Adjectives
Adjustment Messages
Adverbs
Affectation
Agreement
Allusions
Ambiguity
Antonyms
Ampersands
Apostrophes
Appendixes
Application Cover Letters
Appositives
Articles
Audience
Awkwardness
Biased Language
Bibliographies
Blogs and Forums
Brainstorming
Brainstorming
Brackets
Brochures
Buzzwords
Capitalization
Case
Cause-and-Effect
Chronological
Clarity
Clauses
Clichés
Coherence
Collaborative Writing
Colons
Comma Splice
Commas
Comparison
Comparison
Complaints
Complements
Conciseness
Compound Words
Conclusions
Conjunctions
Connotation / Denotation
Content Management
Context
Contractions
Contractions
Copyrights, Patents, and Trademarks
Correspondence
Cover Messages (or Transmittals)
Dangling Modifiers
Dashes
Dates
Defining Terms
Definition
Description
Description
Direct Address
Division-and-Classification
Document Management
Documenting Sources
Double Negatives
Drawings
Ellipses
E-mail
Emphasis
English as a Second Language
English, Varieties of
Environmental Impact Statements
Ethics in Writing
Euphemisms
Exclamation Marks
Executive Summaries
Expletives
Expletives
Exposition
FAQs (Frequently Asked Questions)
Feasibility Reports
Figures of Speech
Flowcharts
Foreign Words in English
Formal Reports
Forms
Forms
Functional Shift
Functional Shift
Garbled Sentences
Gender
General and Specific
Global Communication
Global Graphics
Glossaries
Gobbledygook
Grant Proposals
Grammar
Graphs
Headers and Footers
Headings
Hyphens
Idioms
Indexing
Incident Reports
Infographics
Inquiries and Responses
Instant Messaging and Live Chat
Instructions
Intensifiers
International Correspondence
Interjections
Interviewing for Information
Interviewing for a Job
Introductions
Investigative Reports
Italics
Job Descriptions
Jargon
Job Search
Laboratory Reports
Layout and Design
Letters
Listening
Lists
Literature Reviews
Literature Reviews
Logic Errors
Manuals
Malapropisms
Maps
Mathematical Equations
Mathematical Equations
Meetings
Memos
Methods of Development
Minutes of Meetings
Modifiers
Mixed Constructions
Mood
Narration
Newsletter Articles
Newsletters
Nominalizations
Note-Taking
Nouns
Number (Grammar)
Numbers
Objects
Online Professional Profile
Order-of-Importance
Organization
Organizational Charts
Outlining
Pace
Paragraphs
Parallel Structure
Paraphrasing
Parentheses
Parts of Speech
Periods
Person
Photographs
Persuasion
Phrases
Plagiarism
Plain Language
Point of View
Positive Writing
Possessive Case
Preparation
Prefixes
Prepositions
Presentations
Process Explanation
Progress and Activity Reports
Pronoun Reference
Pronouns
Proofreading
Proposals
Proofreading
Punctuation
Purpose
Question Marks
Questionnaires
Questionnaires
Quotation Marks
Quotations
Reference Letters
Readers
Refusal Letters
Repetition
Reports
Repurposing
Requests for Proposals
Research
Resignation Letters
Restrictive and Nonrestrictive Elements
Résumés
Revision
Rhetorical Questions
Run-on Sentences
Scope
Selecting the Medium
Semicolons
Sentence Construction
Sentence Faults
Sentence Variety
Sequential
Slashes
Social Media
Spatial
Specifications
Spelling
Style
Subordination
Sentence Fragments
Synonyms
Suffixes
Syntax
Tables
Tables of Contents
Technical Writing Style
Telegraphic Style
Tense
Test Reports
Text Messaging
Titles
Thesaurus
Tone
Trade Journal Articles
Transition
Trip Reports
Usability Testing
Usage
Unity
Vague Words
Verbals
Verbs
Visuals
Voice
White Papers
Word Choice
Writing a Draft
Writing for the Web
“You” Viewpoint
Product Updates
A new entry on creating an online professional profile helps business writers select the appropriate forum and represent themselves and their accomplishments effectively on sites such as LinkedIn, AngelList, and Academia.edu.
A thorough updating of the job-search entries, including new coverage of co-ops, service internships, and "gap year" opportunities—crucial information for students and professionals seeking a new career. Updated coverage of interviewing for a job offers more coverage of what to do after the interview and includes a new model follow-up letter.
A new entry on spreadsheets explains how and why to use them and provides tips for finding up-to-date help.
Updated coverage of documenting sources provides current guidelines for citing sources in Chicago style.
A new professionalism note on the etiquette of mobile devices helps students move seamlessly from personal to professional worlds.
New instructor support materials, including advice on structuring the class and sample course plans, are available on the instructor’s tab from the book’s catalog page at macmillanlearning.com.
Business Writing from A to Z
From abstracts to online professional profiles, from blogs and forums the e-mail and formal reports, The Business Writer’s Handbook uses smart, accessible language to spotlight and clarify business writing today. Hundreds of topic entries, 90+ sample documents, at-a-glance checklists, and clear, explicit models, communicate the real-world practices of successful business writers.
Developed by a legendary author team with decades of combined academic and professional experience, the book’s intuitive, alphabetical organization makes it easy to navigate its extensive coverage of grammar, usage, and style. Plus, updated, in-depth treatment of pressing issues like the job search, audience awareness, source documentation, and social media use on the job resonate both in class and at the office.
With a refreshed, integrated focus on the ways technologies shape writing, the Twelfth Edition of the Handbook is the indispensable reference tool for writing successfully in the workplace.
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MPS Order Search Tool (MOST) is a web-based purchase order tracking program that allows customers to view and track their purchases. No registration or special codes needed! Just enter your BILL-TO ACCT # and your ZIP CODE to track orders.
Canadian Stores: Please use only the first five digits/letters in your zip code on MOST.
Visit MOST, our online ordering system for booksellers: https://tracking.mpsvirginia.com/Login.aspx
Learn more about our Bookstore programs here: https://www.macmillanlearning.com/college/us/contact-us/booksellers
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Our courses currently integrate with Canvas, Blackboard (Learn and Ultra), Brightspace, D2L, and Moodle. Click on the support documentation below to find out more details about the integration with each LMS.
Integrate Macmillan courses with Blackboard
Integrate Macmillan courses with Canvas
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If you’re a verified instructor, you can request a free sample of our courseware, e-book, or print textbook to consider for use in your courses. Only registered and verified instructors can receive free print and digital samples, and they should not be sold to bookstores or book resellers. If you don't yet have an existing account with Macmillan Learning, it can take up to two business days to verify your status as an instructor. You can request a free sample from the right side of this product page by clicking on the "Request Instructor Sample" button or by contacting your rep. Learn more.
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Sometimes also referred to as a spiral-bound or binder-ready textbook, loose-leaf textbooks are available to purchase. This three-hole punched, unbound version of the book costs less than a hardcover or paperback book.
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We can help! Contact your representative to discuss your specific needs for your course. If our off-the-shelf course materials don’t quite hit the mark, we also offer custom solutions made to fit your needs.
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The Business Writer's Handbook with 2020 APA Update
From abstracts to online professional profiles, from blogs and forums the e-mail and formal reports, The Business Writer’s Handbook uses smart, accessible language to spotlight and clarify business writing today. Hundreds of topic entries, 90+ sample documents, at-a-glance checklists, and clear, explicit models, communicate the real-world practices of successful business writers.
Developed by a legendary author team with decades of combined academic and professional experience, the book’s intuitive, alphabetical organization makes it easy to navigate its extensive coverage of grammar, usage, and style. Plus, updated, in-depth treatment of pressing issues like the job search, audience awareness, source documentation, and social media use on the job resonate both in class and at the office.
With a refreshed, integrated focus on the ways technologies shape writing, the Twelfth Edition of the Handbook is the indispensable reference tool for writing successfully in the workplace.
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